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Optoma EP-PK-101 PICO Pocket Projector- 4 oz. |
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| Poor customer support |
this item was very hard to find in the USA, so I ordered one from Canada. My total cost with shipping was $501. the box arrived two weeks later, even though I paid for Express shipping. The projector was supposed to be the North American version as promised by the seller, Shark Systems. I called them before ordering. I had a prior conversation with Optoma wherein I learned about two versions of this product...one for Europe/Asia and another for North America (US). The US version is supposed to include an iPod cable as well as a volume control cable. My projector arrived without an iPod cable and the volume control was missing too. I phoned Shark Systems and they instructed me to contact Optoma. My emails to Optoma direct me to the seller for the missing parts, even though it was brand new in a sealed box. Hmmm?
I took it out of the box, charged the battery and fired it up. Since the iPod cable was missing, I had to connect my 120GB iPod Classic via the lo-res composite cables (red/white/yellow). I played several minutes of "Goya's Ghost" and "Into The Wild". I chose these two movies because Goyas Ghost has a lot of dark & black scenes while Into The Wild has a lot of bright white scenes. Sadly, it didn't matter because the predominant hues (tints) were a bluish-green caste. I switched the source to a COBY portable DVD player with Dark Knight and Planet Earth via lo-res composite cables included. Again, the whites looked greenish while the blacks looked blue.
The screens that I projected onto were a Da-Lite and also a 30" Nuvi. Then, I tried projecting onto different flat surfaces around the house and the most impressive in terms of color, contrast & sharpness was the side of my white refrigerator. I played Led Zeppelin's "The Song Remains The Same" on the side of my refrig and it looked nearly true! Odd...I know..
So, all in all as the first reviewer...I gotta warn, don't waste your money unless you really wanna impress friends/family with "cutting edge" tech. Truly, the image quality was a 2 out of 10 and the customer support was even worse.
One final note, the iPod cable only works for Video iPods that are older like Gen 5, Gen 4...it will not work with 80GB/120GB/160GB Classic! This info is found in the manual, the photos on Optoma's website are misleading. I have placed my PK-101 on eBay for sale...I will continue to use my Cinego D-1000 |
| Jan 06, 2009 |
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